Return & Exchange Policy for Rage Fashions
At Rage Fashions, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we are here to help with our straightforward return and exchange process. Please read our policy carefully.
Eligibility for Returns
1.Return Window
•Items must be returned within 30 days of the delivery date.
2.Condition of Items
•Products must be:
•Unused, unworn, and unwashed.
•In their original packaging with all tags and labels intact.
3.Non-Returnable Items
•Items marked as final sale.
•Gift cards and store credits.
•Customized or personalized products.
Exchange Policy
1.Eligible Exchanges
•Exchanges are available for:
•Size or color changes.
•Replacement of defective or damaged items.
2.Process
•Contact us at [email protected] with your order number and exchange request details.
•Once we receive the returned item, the replacement will be shipped based on availability.
How to Return or Exchange an Item
1.Contact Us
•Email: [email protected]
•Phone: +1 (310) 626-0888
Provide your order number, the item(s) you wish to return or exchange, and the reason.
2.Prepare Your Return
•Ensure items are securely packaged to prevent damage during transit.
•Use the pre-paid return label included with your order (if applicable).
3.Ship the Return
•Attach the return label and drop the package at your nearest carrier location.
•If no label is provided, ship the package to the following address:
Rage Fashions Returns Department
200 Winchester Cir
Los Gatos, CA 95032 USA
•Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refund Policy
1.Processing Time
•Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
2.Refund Method
•Refunds will be issued to the original payment method used at the time of purchase.
3.Non-Refundable Costs
•Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Defective Items
If your item arrives damaged or you receive the wrong product:
1.Notify us within 7 days of delivery.
2.Send photos of the damaged or incorrect item to [email protected].
3.We will arrange for a replacement or issue a full refund, including return shipping costs.
Important Notes
•Returns that do not meet eligibility criteria will be returned to the customer.
•Allow up to 10 business days for the entire return or exchange process to be completed.
Contact Information
For questions or assistance with returns and exchanges, please contact us:
Rage Fashions
200 Winchester Cir
Los Gatos, CA 95032 USA
Phone: +1 (310) 626-0888
Email: [email protected]
We value your trust and are committed to providing a seamless shopping experience. Thank you for choosing Rage Fashions!